:root {
  color-scheme: dark;
  --font-sans:
    'Inter', 'Aeonik Pro', Aeonik, -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
  --font-display:
    'Bricolage Grotesque', 'Inter', 'Aeonik Pro', -apple-system, BlinkMacSystemFont, 'Segoe UI',
    sans-serif;
  --font-mono: 'SFMono-Regular', Consolas, 'Liberation Mono', monospace;
  --app-bg: #090c11;
  --app-surface: #0f1319;
  --app-surface-raised: #131820;
  --app-surface-soft: #171d26;
  --app-text: #f3f5f8;
  --app-muted: #7f8795;
  --app-subtle: #525a68;
  --app-border: rgba(255, 255, 255, 0.09);
  --app-border-strong: rgba(255, 255, 255, 0.15);
  --app-accent: #00a7e1;
  --app-accent-soft: rgba(42, 169, 232, 0.14);
  --select-chevron: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23c7d0dc' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");
  --app-success: #31c992;
  --app-warning: #d6a83b;
  --app-inprogress: #e6cf22;
  --app-danger: #ef6673;
  --app-vip: #ae91ff;
  --app-excellence: #e8bd38;
  --radius-sm: 10px;
  --radius-md: 14px;
  --radius-lg: 18px;
  --radius-xl: 24px;
  --space-1: 4px;
  --space-2: 8px;
  --space-3: 12px;
  --space-4: 16px;
  --space-5: 20px;
  --space-6: 24px;
  --space-8: 32px;
  --space-10: 40px;
  --sidebar-width: 248px;
  --content-max: 1180px;
  --focus-ring: 0 0 0 3px rgba(42, 169, 232, 0.28);
  --surface-shadow: 0 1px 2px rgba(0, 0, 0, 0.35);
}

body[data-theme='light'] {
  color-scheme: light;
  --app-bg: #f4f0e6;
  --app-surface: #eee9dd;
  --app-surface-raised: #ffffff;
  --app-surface-soft: #f7f4ed;
  --app-text: #222630;
  --app-muted: #6f746f;
  --app-subtle: #92958f;
  --app-border: rgba(25, 30, 38, 0.13);
  --app-border-strong: rgba(25, 30, 38, 0.2);
  --app-accent-soft: rgba(42, 169, 232, 0.12);
  --select-chevron: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%234b5563' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");
  --app-inprogress: #756300;
  --app-vip: #5940aa;
  --app-excellence: #765b00;
  --surface-shadow: 0 1px 2px rgba(32, 35, 40, 0.12);
}

html {
  background: var(--app-bg);
  scrollbar-gutter: stable;
}

@supports not (scrollbar-gutter: stable) {
  html {
    overflow-y: scroll;
  }
}

body {
  min-height: 100vh;
  background: #131820;
  color: var(--app-text);
  font-family: var(--font-sans);
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
}

body .container {
  max-width: none;
  min-height: 100vh;
  min-height: 100dvh;
  margin: 0;
  padding: 0;
  background: var(--app-bg);
}

body[data-theme='light'] {
  background: #f4f0e6;
}

body a {
  color: var(--app-accent);
}

body :where(a, button, input, select, textarea, summary):focus-visible {
  outline: none;
  box-shadow: var(--focus-ring);
}

.app {
  display: grid;
  grid-template-columns: var(--sidebar-width) minmax(0, 1fr);
  gap: 0;
  align-items: stretch;
  min-height: 100vh;
  background: var(--app-bg);
}

.sidebar {
  position: sticky;
  top: 0;
  display: flex;
  flex-direction: column;
  width: var(--sidebar-width);
  height: 100vh;
  padding: var(--space-4);
  overflow: hidden;
  border: 0;
  border-right: 1px solid var(--app-border);
  border-radius: 0;
  background: var(--app-surface);
  box-shadow: none;
}

.sidehead {
  min-height: 38px;
  margin: 0 0 var(--space-4);
  padding: 0 var(--space-2);
}

.brand-logo {
  width: 142px;
  max-width: 100%;
}

.userchip {
  gap: var(--space-3);
  padding: 12px;
  border: 1px solid var(--app-border);
  border-radius: var(--radius-md);
  background: var(--app-surface-raised);
  box-shadow: var(--surface-shadow);
}

.userchip .avatar {
  width: 34px;
  height: 34px;
  border: 0;
  background: var(--app-accent-soft);
  color: var(--app-accent);
}

.userchip .who {
  font-size: 13px;
  font-weight: 700;
}

.user-role {
  display: block;
  margin-top: 3px;
  color: var(--app-muted);
  font-size: 11px;
}

.sidebar-scroll {
  flex: 1 1 auto;
  min-height: 0;
  margin: var(--space-4) -4px 0;
  padding: 0 4px;
  overflow-y: auto;
  scrollbar-width: thin;
}

.nav {
  gap: 4px;
  margin: 0;
}

.nav-group + .nav-group {
  margin-top: var(--space-5);
}

.nav-group-label {
  margin: 0 10px 7px;
  color: var(--app-subtle);
  font-family: var(--font-mono);
  font-size: 9px;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.nav a {
  min-height: 40px;
  padding: 10px 12px;
  border: 0;
  border-radius: var(--radius-md);
  background: transparent;
  color: var(--app-muted);
  font-size: 13px;
  font-weight: 650;
}

.nav a:hover {
  background: var(--app-surface-soft);
  color: var(--app-text);
}

.nav a.is-active {
  background: var(--app-accent-soft);
  color: var(--app-accent);
  box-shadow: inset 2.5px 0 0 var(--app-accent);
}

.sidebar-footer {
  display: flex;
  gap: var(--space-2);
  align-items: center;
  padding-top: var(--space-4);
}

.sidebar-icon-button,
.mobile-menu-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 38px;
  height: 38px;
  padding: 0;
  border: 1px solid var(--app-border);
  border-radius: 999px;
  background: var(--app-surface-raised);
  color: var(--app-muted);
  cursor: pointer;
}

.sidebar-icon-button:hover,
.mobile-menu-button:hover {
  border-color: var(--app-border-strong);
  color: var(--app-text);
}

.sidebar-footer form {
  margin: 0;
}

.sidebar-icon-button {
  position: relative;
  overflow: visible;
}

.sidebar-icon-button > .badge-count {
  position: absolute;
  top: 0;
  right: 0;
  transform: translate(35%, -35%);
  min-width: 20px;
  height: 20px;
  padding: 0 5px;
  margin: 0;
  line-height: 1;
  background: var(--app-accent);
  color: #07131c;
  border: 2px solid var(--app-bg);
  pointer-events: none;
}

.app-toasts {
  position: fixed;
  z-index: 10000;
  top: 18px;
  right: 18px;
  width: min(420px, calc(100vw - 36px));
  max-height: calc(100dvh - 36px);
  overflow-y: auto;
  display: grid;
  gap: 10px;
  pointer-events: none;
}

.app-toast {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  padding: 15px 18px;
  border: 1px solid var(--app-border-strong);
  border-left: 4px solid var(--app-accent);
  border-radius: var(--radius-md);
  background: var(--app-surface-raised);
  color: var(--app-text);
  box-shadow: 0 10px 32px rgba(0, 0, 0, 0.25);
  font-size: 14px;
  overflow-wrap: anywhere;
  pointer-events: auto;
}
.app-toast--success {
  border-left-color: var(--app-success);
}
.app-toast--error {
  border-left-color: var(--app-danger);
}
.app-toast > span {
  flex: 1;
}
.app-toast > button {
  border: 0;
  background: transparent;
  color: var(--app-muted);
  cursor: pointer;
  font-size: 22px;
  line-height: 1;
  padding: 0 3px;
}
.app-confirm {
  width: min(460px, calc(100vw - 32px));
  max-height: calc(100dvh - 32px);
  padding: 26px;
  margin: auto;
  border: 1px solid var(--app-border-strong);
  border-radius: var(--radius-xl);
  background: var(--app-surface-raised);
  color: var(--app-text);
  box-shadow: 0 20px 70px rgba(0, 0, 0, 0.4);
}
.app-confirm::backdrop {
  background: rgba(0, 0, 0, 0.65);
  backdrop-filter: blur(3px);
}
.app-confirm h2 {
  margin: 0 0 14px;
  font-size: 22px;
}
.app-confirm p {
  margin: 0 0 24px;
  line-height: 1.6;
}
.app-confirm .form-actions {
  justify-content: flex-end;
  gap: 10px;
}
.ticket-transition .form-field {
  margin-bottom: 16px;
}
.ticket-transition .form-actions {
  flex-wrap: wrap;
}
.ticket-view-board .ticket-row[draggable='true'] {
  cursor: grab;
}
.ticket-view-board .ticket-row.is-dragging {
  opacity: 0.45;
  cursor: grabbing;
}
.ticket-kanban-column.is-drop-target {
  outline: 2px solid var(--primary, #22a9e1);
  outline-offset: -2px;
}

.main {
  display: flex;
  min-height: 100vh;
  flex-direction: column;
  row-gap: var(--space-10);
  min-width: 0;
  padding: var(--space-8) 36px 64px;
}

.main > :not(footer) {
  width: 100%;
  max-width: var(--content-max);
  margin-right: auto;
  margin-left: auto;
}

.main footer {
  width: 100%;
  max-width: var(--content-max);
  margin: auto auto 0;
  border-color: var(--app-border);
  color: var(--app-subtle);
}

.ai-chat-page .main,
.kb-viewer-page .main {
  height: 100vh;
  height: 100dvh;
  min-height: 0;
  padding: 20px;
  row-gap: 0;
}

.ai-chat-page .main > .chat-workspace {
  flex: 1 1 0;
  width: 100%;
  max-width: none;
  height: auto;
  min-height: 0;
}

.ai-chat-page .main > footer,
.kb-viewer-page .main > footer {
  display: none;
}

.kb-viewer-page .main > .kb-viewer-shell {
  display: flex;
  flex-direction: column;
  flex: 1 1 0;
  max-width: none;
  min-height: 0;
}

.kb-viewer-page .kb-viewer-head {
  flex: 0 0 auto;
  max-height: 40%;
  overflow: auto;
  overflow-wrap: anywhere;
}

.kb-viewer-page .kb-viewer-frame {
  flex: 1 1 0;
  min-height: 0;
  max-height: none;
}

.kb-viewer-page .kb-viewer {
  min-height: 0;
}

.kb-viewer-page .kb-viewer-pdfjs {
  display: flex;
  flex-direction: column;
}

.kb-viewer-page .kb-viewer[hidden] {
  display: none;
}

.kb-viewer-page .kb-pdfjs-iframe {
  flex: 1 1 0;
  height: 100%;
  min-height: 0;
}

.ai-chat-page .chat-bubble {
  min-width: 0;
  max-width: min(920px, 92%);
}

.ai-chat-page .chat-voice-dock {
  max-height: 45%;
  overflow-y: auto;
}

.chat-markdown {
  white-space: normal;
  line-height: 1.65;
}

.chat-markdown > :first-child {
  margin-top: 0;
}
.chat-markdown > :last-child {
  margin-bottom: 0;
}
.chat-markdown p {
  margin: 0 0 0.85em;
}
.chat-markdown :is(h2, h3, h4, h5, h6) {
  margin: 1em 0 0.5em;
  font-size: 1.1em;
  line-height: 1.35;
  color: inherit;
}
.chat-markdown h2 {
  font-size: 1.3em;
}
.chat-markdown :is(ul, ol) {
  margin: 0.6em 0 1em;
  padding-left: 1.6em;
}
.chat-markdown li {
  margin: 0.3em 0;
}
.chat-markdown strong {
  font-weight: 750;
}
.chat-markdown a {
  color: var(--app-accent);
  text-decoration: underline;
}
.chat-markdown blockquote {
  margin: 0.8em 0;
  padding: 0.4em 1em;
  border-left: 3px solid var(--app-accent);
  background: var(--app-accent-soft);
}
.chat-markdown code {
  font-family: var(--font-mono);
  font-size: 0.9em;
  padding: 0.15em 0.35em;
  border-radius: 4px;
  background: var(--app-surface-soft);
}
.chat-markdown pre {
  max-width: 100%;
  overflow-x: auto;
  padding: 12px;
  border: 1px solid var(--app-border);
  border-radius: var(--radius-sm);
  background: var(--app-surface);
  white-space: pre;
}
.chat-markdown pre code {
  padding: 0;
  background: transparent;
}
.chat-markdown-table {
  max-width: 100%;
  overflow-x: auto;
  margin: 1em 0;
}
.chat-markdown table {
  width: 100%;
  border-collapse: collapse;
  font-size: inherit;
}
.chat-markdown :is(th, td) {
  padding: 8px 12px;
  border: 1px solid var(--app-border-strong);
  text-align: left;
  vertical-align: top;
}
.chat-markdown th {
  background: var(--app-surface-soft);
  color: inherit;
}

@media (max-width: 1023px) {
  .ai-chat-page .main,
  .kb-viewer-page .main {
    height: calc(100vh - 64px);
    height: calc(100dvh - 64px);
    padding: 10px;
  }
}

.mobile-app-bar,
.sidebar-backdrop {
  display: none;
}

.page-shell.card {
  padding: 0;
  border: 0;
  border-radius: 0;
  background: transparent;
  box-shadow: none;
}

.page-header {
  gap: var(--space-5);
  margin-bottom: var(--space-6);
}

.page-eyebrow,
.dashboard-date {
  margin: 0 0 var(--space-2);
  color: var(--app-subtle);
  font-family: var(--font-mono);
  font-size: 10px;
  font-weight: 650;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.page-title {
  color: var(--app-text);
  font-family: var(--font-display);
  font-size: clamp(28px, 3vw, 36px);
  font-weight: 750;
  letter-spacing: -0.035em;
  line-height: 1.1;
}

.page-lead {
  margin-top: var(--space-2);
  color: var(--app-muted);
  font-size: 14px;
}

.card,
.ui-card,
.stat-card,
.ticket-section,
.panel-card {
  border-color: var(--app-border);
  background: var(--app-surface-raised);
  box-shadow: var(--surface-shadow);
}

.ui-card {
  border: 1px solid var(--app-border);
  border-radius: var(--radius-xl);
}

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: var(--space-2);
  min-height: 42px;
  padding: 10px 16px;
  border-color: var(--app-border);
  border-radius: var(--radius-md);
  background: var(--app-surface-raised);
  color: var(--app-text);
  font-size: 13px;
  font-weight: 700;
  line-height: 1.2;
  text-align: center;
  white-space: nowrap;
}

.btn:hover {
  background: var(--app-surface-soft);
}

.btn-primary {
  border-color: var(--app-accent);
  background: var(--app-accent);
  color: #061019;
  box-shadow: 0 8px 24px rgba(42, 169, 232, 0.18);
}

.btn-primary:hover {
  background: #46b6eb;
}

.btn-secondary,
.btn-ghost {
  border-color: var(--app-border-strong);
  background: var(--app-surface-raised);
  color: var(--app-muted);
  box-shadow: var(--surface-shadow);
}

.btn-secondary:hover,
.btn-ghost:hover {
  border-color: rgba(42, 169, 232, 0.32);
  background: var(--app-surface-soft);
  color: var(--app-text);
}

.btn-danger,
.btn.danger {
  border-color: rgba(239, 102, 115, 0.38);
  background: rgba(239, 102, 115, 0.1);
  color: var(--app-danger);
  box-shadow: none;
}

.btn-danger:hover,
.btn.danger:hover {
  border-color: rgba(239, 102, 115, 0.58);
  background: rgba(239, 102, 115, 0.17);
  color: var(--app-danger);
}

.btn-sm {
  min-height: 34px;
  padding: 7px 12px;
  border-radius: var(--radius-sm);
  font-size: 12px;
}

.btn-icon {
  width: 34px;
  min-width: 34px;
  min-height: 34px;
  padding: 0;
}

.registration-company-fields {
  display: grid;
  gap: var(--space-3);
}

.registration-company-fields[hidden],
.registration-form-intro[hidden] {
  display: none;
}

.registration-company-fields--existing {
  grid-template-columns: minmax(0, 1fr);
}

.registration-company-fields--new {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.registration-form-intro {
  margin: 0 0 var(--space-2);
  color: var(--app-text);
  font-size: 13px;
  font-weight: 700;
}

.registration-form-intro--new {
  margin-top: var(--space-5);
}

.registration-form-hint {
  margin: var(--space-5) 0 var(--space-2);
  color: var(--app-muted);
  font-size: 12px;
  line-height: 1.45;
}

.registration-request-row {
  flex-wrap: wrap;
  align-items: stretch;
}

.registration-request-person {
  flex: 0 1 440px;
  min-width: 0;
  margin-top: 16px;
  padding: var(--space-4);
  border: 1px solid var(--app-border-strong);
  border-radius: var(--radius-md);
  background: var(--app-surface);
  overflow-wrap: anywhere;
}

.registration-request-person .list-item-title {
  margin-bottom: var(--space-2);
  font-size: 18px;
}

.registration-approval-form {
  flex: 0 1 650px;
  width: 100%;
  min-width: 0;
}

.registration-request-decision-row {
  display: flex;
  flex-wrap: wrap;
  align-items: flex-end;
  justify-content: space-between;
  gap: var(--space-3);
  margin-top: var(--space-4);
  padding-top: var(--space-4);
  border-top: 1px dashed var(--app-border);
}

.registration-request-decision-row > .btn {
  margin-left: auto;
}

.registration-company-fields label {
  display: flex;
  flex-direction: column;
  gap: var(--space-2);
  min-width: 0;
}

.company-form-action {
  flex: 0 0 auto;
  align-self: flex-end;
  min-width: 0;
  margin-bottom: 7px;
}

.company-management-section + .company-management-section {
  margin-top: var(--space-5);
  padding-top: var(--space-5);
  border-top: 1px solid var(--app-border);
}

.company-member-list {
  display: flex;
  flex-wrap: wrap;
  gap: var(--space-2) var(--space-3);
  margin-top: var(--space-3);
}

.ticket-back-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-color: var(--app-border-strong);
  background: var(--app-surface-soft);
  color: var(--app-text);
  line-height: 1.2;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.03);
}

.ticket-back-button:hover {
  border-color: rgba(42, 169, 232, 0.36);
  background: var(--app-accent-soft);
  color: var(--app-text);
}

.chip,
.status-badge {
  display: inline-flex;
  min-height: 34px;
  align-items: center;
  justify-content: center;
  padding: 7px 12px;
  border: 1px solid var(--app-border);
  border-radius: 999px;
  font-size: 11px;
  font-weight: 750;
  line-height: 1;
  white-space: nowrap;
}

.status-badge {
  gap: 7px;
}

.status-badge-progress {
  width: 14px;
  height: 14px;
  flex: 0 0 14px;
  border-radius: 50%;
  background: conic-gradient(currentColor var(--status-progress), rgba(255, 255, 255, 0.16) 0);
  -webkit-mask: radial-gradient(farthest-side, transparent calc(100% - 2.5px), #000 0);
  mask: radial-gradient(farthest-side, transparent calc(100% - 2.5px), #000 0);
  transform: rotate(var(--status-progress-rotation, -90deg));
}

body[data-theme='light'] .status-badge-progress {
  background: conic-gradient(currentColor var(--status-progress), rgba(25, 30, 38, 0.16) 0);
}

body[data-theme='light'] .status-badge--inprogress {
  border-color: color-mix(in srgb, var(--app-inprogress) 48%, transparent) !important;
  background: color-mix(in srgb, var(--app-inprogress) 14%, white) !important;
  color: var(--app-inprogress) !important;
}

.chip {
  background: var(--app-surface-raised);
  color: var(--app-muted);
}

.chip-vip {
  border-color: color-mix(in srgb, var(--app-vip) 58%, transparent);
  background: color-mix(in srgb, var(--app-vip) 18%, transparent);
  color: var(--app-vip);
}

.chip-excellence {
  border-color: color-mix(in srgb, var(--app-excellence) 58%, transparent);
  background: color-mix(in srgb, var(--app-excellence) 18%, transparent);
  color: var(--app-excellence);
}

body[data-theme='light'] .chip-vip {
  border-color: color-mix(in srgb, var(--app-vip) 52%, transparent);
  background: color-mix(in srgb, var(--app-vip) 12%, white);
  color: var(--app-vip);
}

body[data-theme='light'] .chip-excellence {
  border-color: color-mix(in srgb, var(--app-excellence) 52%, transparent);
  background: color-mix(in srgb, var(--app-excellence) 12%, white);
  color: var(--app-excellence);
}

.ticket-row-priority > :where(.chip, .status-badge),
.ticket-header-meta > :where(.chip, .status-badge) {
  min-height: 34px;
}

.chip.is-active {
  border-color: rgba(42, 169, 232, 0.5);
  background: var(--app-accent-soft);
  color: var(--app-accent);
}

input,
textarea,
select {
  min-height: 44px;
  padding: 11px 14px;
  border-color: var(--app-border-strong);
  border-radius: var(--radius-md);
  background: var(--app-surface);
  color: var(--app-text);
  font: inherit;
}

select:not([multiple]):not([size]) {
  -webkit-appearance: none;
  appearance: none;
  padding-right: 42px;
  background-image: var(--select-chevron);
  background-repeat: no-repeat;
  background-position: right 14px center;
  background-size: 18px;
}

select:not(:disabled),
details > summary {
  cursor: pointer;
}

input[type='file']:not([hidden]):not(.input-hidden) {
  width: 100%;
  min-width: 0;
  max-width: 100%;
  padding: 6px;
  font-size: 13px;
  line-height: 1.5;
  cursor: pointer;
}

input[type='file']::file-selector-button {
  margin-right: 12px;
  padding: 9px 14px;
  border: 1px solid var(--app-accent);
  border-radius: var(--radius-sm);
  background: var(--app-accent-soft);
  color: var(--app-text);
  font: inherit;
  font-weight: 650;
  cursor: pointer;
  transition: background 0.15s ease;
}

input[type='file']:not(:disabled):hover::file-selector-button {
  background: color-mix(in srgb, var(--app-accent) 26%, var(--app-surface));
}

input[type='file'].file-input--saved {
  display: none;
}

.saved-file-display {
  width: 100%;
  min-height: 58px;
  padding: 16px 18px;
  border: 1px solid var(--app-border-strong);
  border-radius: var(--radius-md);
  background: var(--app-surface);
  color: var(--app-muted);
  font-size: 13px;
  line-height: 1.5;
  overflow-wrap: anywhere;
}

.saved-file-display[hidden] {
  display: none;
}

.file-upload-progress {
  display: flex;
  align-items: center;
  gap: 10px;
  min-height: 42px;
  margin-top: 8px;
  padding: 10px 14px;
  border: 1px solid color-mix(in srgb, var(--app-accent) 35%, var(--app-border));
  border-radius: 12px;
  color: var(--app-muted);
  background: color-mix(in srgb, var(--app-accent) 7%, var(--app-surface));
}

.file-upload-progress[hidden] {
  display: none;
}

.file-upload-progress__spinner,
.ticket-submit-loader__spinner {
  display: inline-block;
  flex: 0 0 auto;
  width: 20px;
  height: 20px;
  border: 3px solid color-mix(in srgb, var(--app-accent) 22%, transparent);
  border-top-color: var(--app-accent);
  border-radius: 50%;
  animation: roto-spin 0.75s linear infinite;
}

.ticket-submit-loader {
  position: fixed;
  inset: 0;
  z-index: 10000;
  display: grid;
  place-items: center;
  padding: 24px;
  background: rgba(5, 10, 17, 0.76);
  backdrop-filter: blur(8px);
  -webkit-backdrop-filter: blur(8px);
}

.ticket-submit-loader[hidden] {
  display: none;
}

.ticket-submit-loader__panel {
  display: grid;
  justify-items: center;
  gap: 12px;
  width: min(100%, 380px);
  padding: 34px 28px;
  border: 1px solid var(--app-border);
  border-radius: 20px;
  color: var(--app-text);
  text-align: center;
  background: var(--app-surface-raised);
  box-shadow: 0 24px 70px rgba(0, 0, 0, 0.32);
}

.ticket-submit-loader__spinner {
  width: 48px;
  height: 48px;
  border-width: 5px;
  margin-bottom: 4px;
}

.ticket-submit-loader__panel strong {
  font-size: 20px;
}

.ticket-submit-loader__panel > span:last-child {
  color: var(--app-muted);
  line-height: 1.5;
}

html.has-ticket-submit-loader {
  overflow: hidden;
}

@keyframes roto-spin {
  to {
    transform: rotate(360deg);
  }
}

@media (prefers-reduced-motion: reduce) {
  .file-upload-progress__spinner,
  .ticket-submit-loader__spinner {
    animation-duration: 1.5s;
  }
}

.saved-file-display::first-letter {
  color: var(--app-success);
}

.saved-file-state {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: var(--space-3);
  margin-top: var(--space-2);
}

.draft-picker-section {
  margin-bottom: var(--space-5);
  padding-bottom: var(--space-5);
  border-bottom: 1px solid var(--app-border);
}

.draft-picker-notice {
  margin: 0 0 var(--space-3);
  color: var(--app-muted);
  font-size: 15px;
  line-height: 1.5;
}

.draft-picker-notice strong {
  color: var(--app-text);
}

#draft-status {
  margin-top: var(--space-3);
  margin-bottom: var(--space-3);
}

.draft-delete-button {
  margin-left: auto;
}

.draft-picker > summary {
  display: flex;
  align-items: center;
  gap: var(--space-2);
  cursor: pointer;
  font-weight: 750;
}

.draft-picker__hint {
  margin: var(--space-3) 0 0;
}

.draft-picker__list {
  display: grid;
  gap: var(--space-2);
  margin-top: var(--space-3);
}

.draft-picker__item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-4);
  padding: 14px 16px;
  border: 1px solid var(--app-border);
  border-radius: var(--radius-md);
  background: var(--app-surface);
  color: var(--app-text);
  text-decoration: none;
  transition:
    border-color 0.15s ease,
    background 0.15s ease;
}

.draft-picker__item:hover {
  border-color: var(--app-accent);
  background: var(--app-accent-soft);
}

.draft-picker__body,
.draft-picker__meta {
  display: flex;
  min-width: 0;
}

.draft-picker__body {
  flex-direction: column;
  gap: 6px;
}

.draft-picker__title {
  overflow: hidden;
  font-weight: 750;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.draft-picker__meta {
  flex-wrap: wrap;
  gap: 4px 12px;
  color: var(--app-muted);
  font-size: 12px;
}

.draft-picker__meta > span + span::before {
  margin-right: 12px;
  content: '·';
}

.draft-picker__action {
  flex: 0 0 auto;
  color: var(--app-accent);
  font-size: 13px;
  font-weight: 750;
}

@media (max-width: 640px) {
  .saved-file-state,
  .draft-picker__item {
    align-items: flex-start;
    flex-direction: column;
  }

  .saved-file-state {
    flex-direction: row;
  }

  .draft-picker__meta > span {
    width: 100%;
  }

  .draft-picker__meta > span + span::before {
    display: none;
  }

  .draft-delete-button {
    width: 100%;
    margin-left: 0;
  }
}

input[type='file']:disabled,
input[type='file']:disabled::file-selector-button {
  cursor: not-allowed;
  opacity: 0.6;
}

input::placeholder,
textarea::placeholder {
  color: var(--app-subtle);
}

label {
  color: var(--app-muted);
}

.form-check {
  align-items: center;
  gap: 10px;
  color: var(--app-muted);
}

.form-check input[type='checkbox'] {
  width: 18px;
  height: 18px;
  min-width: 18px;
  min-height: 18px;
  margin: 0;
  flex: 0 0 18px;
}

.form-check span {
  line-height: 1.4;
}

.email-preference-grid {
  display: grid;
  gap: 12px;
}

.email-preference-card {
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr) auto;
  gap: 14px;
  align-items: center;
  padding: 16px;
  border: 1px solid var(--app-border);
  border-radius: var(--radius-lg);
  background: var(--app-surface-raised);
  color: var(--app-text);
  cursor: pointer;
  transition:
    border-color 160ms ease,
    background-color 160ms ease,
    box-shadow 160ms ease;
}

.email-preference-card:has(input:checked) {
  border-color: color-mix(in srgb, var(--app-accent) 55%, var(--app-border));
  background: color-mix(in srgb, var(--app-accent) 7%, var(--app-surface-raised));
  box-shadow: inset 3px 0 0 var(--app-accent);
}

.email-preference-icon {
  display: grid;
  width: 42px;
  height: 42px;
  place-items: center;
  border: 1px solid var(--app-border);
  border-radius: 13px;
  background: var(--app-surface);
  color: var(--app-accent);
  font-size: 20px;
  font-weight: 800;
}

.email-preference-copy {
  display: grid;
  gap: 4px;
  min-width: 0;
}

.email-preference-copy strong {
  color: var(--app-text);
  font-size: 14px;
}

.email-preference-copy > span {
  color: var(--app-muted);
  font-size: 13px;
  line-height: 1.45;
}

.email-preference-switch {
  position: relative;
  display: block;
  width: 46px;
  height: 26px;
}

.email-preference-switch input {
  position: absolute;
  width: 1px;
  height: 1px;
  opacity: 0;
}

.email-preference-switch > span {
  position: absolute;
  inset: 0;
  border: 1px solid var(--app-border);
  border-radius: 999px;
  background: var(--app-surface);
  transition:
    background-color 160ms ease,
    border-color 160ms ease;
}

.email-preference-switch > span::after {
  position: absolute;
  top: 3px;
  left: 3px;
  width: 18px;
  height: 18px;
  border-radius: 50%;
  background: var(--app-muted);
  content: '';
  transition:
    transform 160ms ease,
    background-color 160ms ease;
}

.email-preference-switch input:checked + span {
  border-color: var(--app-accent);
  background: var(--app-accent);
}

.email-preference-switch input:checked + span::after {
  background: #fff;
  transform: translateX(20px);
}

.email-preference-switch input:focus-visible + span {
  outline: 3px solid color-mix(in srgb, var(--app-accent) 30%, transparent);
  outline-offset: 2px;
}

.email-preference-note {
  margin-top: 12px;
}

@media (max-width: 640px) {
  .email-preference-card {
    grid-template-columns: 38px minmax(0, 1fr) auto;
    gap: 11px;
    padding: 14px;
  }

  .email-preference-icon {
    width: 38px;
    height: 38px;
  }
}

.toolbar {
  margin: var(--space-5) 0;
  padding: var(--space-4);
  border: 1px solid var(--app-border);
  border-radius: var(--radius-lg);
  background: var(--app-surface-raised);
}

.page-section {
  border-color: var(--app-border);
}

.table-wrap .user-admin-table {
  min-width: 900px;
  table-layout: fixed;
}

.user-admin-table col:nth-child(1) {
  width: 20%;
}
.user-admin-table col:nth-child(2) {
  width: 22%;
}
.user-admin-table col:nth-child(3) {
  width: 18%;
}
.user-admin-table col:nth-child(4) {
  width: 10%;
}
.user-admin-table col:nth-child(5) {
  width: 17%;
}
.user-admin-table col:nth-child(6) {
  width: 13%;
}
.user-admin-table td:first-child {
  overflow-wrap: anywhere;
}

.user-admin-table .user-role-cell {
  white-space: nowrap;
}

.ticket-detail-main .info-grid {
  grid-template-columns: minmax(0, 1.25fr) minmax(0, 1.35fr) minmax(0, 1fr);
}

.ticket-detail-main .field-item--description {
  grid-column: 1 / -1;
  padding-top: 8px;
}

.ticket-detail-main .field-item--description .field-value {
  max-width: 85ch;
  font-size: 16px;
  line-height: 1.65;
}

.name-with-avatar--person {
  align-items: flex-start;
}

.person-details {
  display: flex;
  min-width: 0;
  flex-direction: column;
  gap: 2px;
}

.person-name {
  line-height: 1.25;
}

.person-company {
  color: var(--muted);
  font-size: 13px;
  line-height: 1.25;
}

.dashboard-analytics {
  display: grid;
  gap: var(--space-3);
}

.dashboard-analytics > .row {
  gap: var(--space-3);
}

.section-title {
  color: var(--app-text);
  font-family: var(--font-display);
  font-size: 18px;
}

.dashboard-grid {
  display: grid;
  grid-template-columns: repeat(12, minmax(0, 1fr));
  gap: var(--space-3);
}

.metric-card {
  position: relative;
  display: flex;
  min-height: 132px;
  flex-direction: column;
  justify-content: space-between;
  padding: var(--space-5);
  overflow: hidden;
}

.metric-card--primary {
  grid-column: span 8;
  min-height: 190px;
  padding: var(--space-6);
}

.metric-card--secondary {
  grid-column: span 4;
  min-height: 190px;
  align-items: center;
  justify-content: center;
  gap: var(--space-3);
  text-align: center;
}

.metric-card--compact {
  grid-column: span 3;
  align-items: center;
  justify-content: center;
  text-align: center;
}

.metric-label {
  margin: 0;
  color: var(--app-muted);
  font-family: var(--font-mono);
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
}

.metric-value {
  margin-top: var(--space-3);
  color: var(--app-text);
  font-family: var(--font-display);
  font-size: 34px;
  font-weight: 800;
  letter-spacing: -0.045em;
  line-height: 1;
}

.metric-card--primary .metric-value {
  font-size: 42px;
}

.metric-unit {
  margin-left: 4px;
  color: var(--app-muted);
  font-family: var(--font-sans);
  font-size: 13px;
  font-weight: 650;
}

.metric-chart {
  display: flex;
  height: 58px;
  gap: 5px;
  align-items: flex-end;
  margin-top: var(--space-4);
}

.metric-chart-bar {
  flex: 1;
  min-width: 3px;
  border-radius: 4px 4px 1px 1px;
  background: linear-gradient(180deg, var(--app-accent), rgba(42, 169, 232, 0.12));
}

.metric-chart-empty {
  align-self: center;
  width: 100%;
  margin: 0;
  color: var(--app-subtle);
  font-size: 12px;
  text-align: left;
}

.sla-ring {
  display: grid;
  width: 56px;
  height: 56px;
  margin-bottom: var(--space-2);
  place-items: center;
  border-radius: 50%;
  background: conic-gradient(var(--app-accent) var(--sla), var(--app-border) 0);
}

.sla-ring::after {
  width: 44px;
  height: 44px;
  border-radius: 50%;
  background: var(--app-surface-raised);
  content: '';
}

.recent-section {
  margin-top: var(--space-8);
}

.section-heading-row {
  display: flex;
  gap: var(--space-4);
  align-items: center;
  justify-content: space-between;
  margin-bottom: var(--space-3);
}

.section-heading-row .section-title {
  margin: 0;
}

.ticket-list {
  display: flex;
  flex-direction: column;
  gap: var(--space-3);
}

.ticket-view-switch {
  display: inline-flex;
  gap: 4px;
  padding: 4px;
  border: 1px solid var(--app-border);
  border-radius: var(--radius-md);
  background: var(--app-surface);
}

.ticket-view-switch .btn {
  display: inline-flex;
  align-items: center;
  gap: 7px;
}

.ticket-view-switch .btn[aria-pressed='true'] {
  color: var(--app-accent);
  border-color: var(--app-accent);
  background: var(--app-accent-soft);
}

[data-ticket-view] .page-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: var(--space-3);
}

.ticket-view-switch[hidden],
[data-ticket-view] .ticket-list[hidden],
.ticket-view-board[hidden],
.ticket-view-board [hidden] {
  display: none;
}

.ticket-view-board .ticket-row {
  min-width: 0;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: var(--space-3);
  padding: var(--space-4);
}

html.rv-page-enter [data-ticket-view] .ticket-view-board {
  animation: none;
}

.ticket-view-board .ticket-row > .ticket-row-cell {
  grid-column: 1 / -1;
  grid-row: auto;
  white-space: normal;
  overflow-wrap: anywhere;
}

.ticket-view-board .ticket-row > .ticket-row-status {
  grid-column: 1;
  grid-row: 2;
  overflow: visible;
}

.ticket-view-board .ticket-row > .ticket-row-priority {
  grid-column: 2;
  grid-row: 2;
  justify-content: flex-start;
}

.ticket-view-board .ticket-row > :nth-child(4),
.ticket-view-board .ticket-row > :nth-child(6) {
  grid-column: 1;
}

.ticket-view-board .ticket-row > :nth-child(5),
.ticket-view-board .ticket-row > :nth-child(7) {
  grid-column: 2;
}

.ticket-view-board [data-label]::before {
  content: attr(data-label);
  display: block;
  margin-bottom: 5px;
  color: var(--app-muted);
  font-family: var(--font-sans);
  font-size: 11px;
}

.ticket-view-board .ticket-row-creator > span,
.ticket-view-board .ticket-row-creator > small {
  white-space: normal;
}

.ticket-view-board .ticket-row-arrow {
  display: none;
}

html.rv-page-enter .ticket-view-board .ticket-row {
  animation: rv-enter 520ms cubic-bezier(0.22, 1, 0.36, 1) backwards;
}

html.rv-page-enter .ticket-view-switched .ticket-row {
  animation: none;
}

.ticket-kanban {
  display: grid;
  grid-template-columns: repeat(3, minmax(280px, 1fr));
  gap: var(--space-3);
  align-items: start;
  overflow-x: auto;
  padding-bottom: var(--space-2);
}

/* Keep the default list draft-free before the view preference is restored. */
[data-ticket-view]:not([data-resolved-draft-scope])[data-draft-scope='auto']
  .ticket-row[data-ticket-status='draft'],
[data-ticket-view][data-draft-scope='tickets'] .ticket-row[data-ticket-status='draft'],
[data-ticket-view] .ticket-row[hidden],
[data-ticket-view] .ticket-kanban-column[hidden] {
  display: none;
}

.ticket-kanban.has-drafts {
  grid-template-columns: repeat(4, minmax(280px, 1fr));
}

.ticket-kanban-column--draft .ticket-kanban-dot {
  background: var(--app-muted);
}

.ticket-kanban-column {
  min-width: 0;
  padding: var(--space-3);
  border: 1px solid var(--app-border);
  border-radius: var(--radius-xl);
  background: color-mix(in srgb, var(--app-surface-raised) 72%, transparent);
}

.ticket-kanban-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: var(--space-3);
  padding: 2px 2px var(--space-3);
}

.ticket-kanban-header h2 {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 0;
  color: var(--app-text);
  font-family: var(--font-display);
  font-size: 16px;
}

.ticket-kanban-header p {
  margin: 5px 0 0 18px;
  color: var(--app-subtle);
  font-size: 11px;
}

.ticket-kanban-dot {
  width: 10px;
  height: 10px;
  flex: 0 0 10px;
  border-radius: 50%;
  background: var(--app-muted);
  box-shadow: 0 0 0 4px color-mix(in srgb, var(--app-muted) 14%, transparent);
}

.ticket-kanban-column--new .ticket-kanban-dot {
  background: var(--app-danger);
  box-shadow: 0 0 0 4px color-mix(in srgb, var(--app-danger) 14%, transparent);
}

.ticket-kanban-column--inprogress .ticket-kanban-dot {
  background: var(--app-inprogress);
  box-shadow: 0 0 0 4px color-mix(in srgb, var(--app-inprogress) 16%, transparent);
}

.ticket-kanban-column--processed .ticket-kanban-dot {
  background: var(--app-success);
  box-shadow: 0 0 0 4px color-mix(in srgb, var(--app-success) 14%, transparent);
}

.ticket-kanban-count {
  display: inline-grid;
  min-width: 26px;
  height: 26px;
  padding: 0 7px;
  place-items: center;
  border: 1px solid var(--app-border);
  border-radius: 999px;
  background: var(--app-surface-soft);
  color: var(--app-muted);
  font-family: var(--font-mono);
  font-size: 11px;
  font-weight: 700;
}

.ticket-kanban-cards {
  display: flex;
  flex-direction: column;
  gap: var(--space-3);
}

.ticket-kanban-card {
  position: relative;
  display: block;
  padding: var(--space-4);
  overflow: hidden;
  border: 1px solid var(--app-border);
  border-radius: var(--radius-lg);
  background: var(--app-surface-raised);
  box-shadow: var(--surface-shadow);
  color: var(--app-text);
  text-decoration: none;
  transition:
    border-color 0.15s ease,
    background 0.15s ease,
    transform 0.15s ease;
}

.ticket-kanban-card:hover {
  border-color: var(--app-border-strong);
  background: var(--app-surface-soft);
  text-decoration: none;
  transform: translateY(-2px);
}

.ticket-kanban-card.is-unread {
  box-shadow:
    inset 3px 0 0 var(--app-accent),
    var(--surface-shadow);
}

.ticket-kanban-card.is-vip {
  border-color: color-mix(in srgb, var(--app-vip) 58%, transparent);
  background: color-mix(in srgb, var(--app-vip) 2%, var(--app-surface-raised));
}

.ticket-kanban-card.is-excellence {
  border-color: color-mix(in srgb, var(--app-excellence) 58%, transparent);
  background: color-mix(in srgb, var(--app-excellence) 2%, var(--app-surface-raised));
}

.ticket-kanban-card.is-vip:hover {
  background: color-mix(in srgb, var(--app-vip) 8%, var(--app-surface-raised));
}

.ticket-kanban-card.is-excellence:hover {
  background: color-mix(in srgb, var(--app-excellence) 8%, var(--app-surface-raised));
}

body[data-theme='light'] .ticket-kanban-card.is-vip {
  border-color: color-mix(in srgb, var(--app-vip) 48%, transparent);
  background: color-mix(in srgb, var(--app-vip) 10%, white);
}

body[data-theme='light'] .ticket-kanban-card.is-excellence {
  border-color: color-mix(in srgb, var(--app-excellence) 48%, transparent);
  background: color-mix(in srgb, var(--app-excellence) 10%, white);
}

.ticket-kanban-card-topline,
.ticket-kanban-card-footer {
  display: flex;
  align-items: center;
  gap: var(--space-2);
}

.ticket-kanban-card-topline {
  flex-wrap: wrap;
  justify-content: flex-start;
}

.ticket-kanban-card-topline .status-badge {
  min-height: 25px;
  padding: 5px 8px;
  font-size: 9px;
}

.ticket-kanban-card-topline .status-badge-progress {
  width: 11px;
  height: 11px;
  flex-basis: 11px;
}

.ticket-kanban-id {
  overflow: hidden;
  color: var(--app-subtle);
  font-family: var(--font-mono);
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ticket-kanban-card-topline .chip {
  min-height: 24px;
  padding: 4px 8px;
  font-size: 9px;
}

.ticket-kanban-card h3 {
  display: -webkit-box;
  margin: var(--space-3) 0 0;
  overflow: hidden;
  color: var(--app-text);
  font-family: var(--font-display);
  font-size: 17px;
  font-weight: 700;
  line-height: 1.25;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 2;
}

.ticket-kanban-customer {
  margin: 6px 0 0;
  overflow: hidden;
  color: var(--app-muted);
  font-size: 11px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ticket-kanban-meta {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  margin: var(--space-4) 0;
  padding: var(--space-3) 0;
  border-top: 1px solid var(--app-border);
  border-bottom: 1px solid var(--app-border);
}

.ticket-kanban-meta div {
  min-width: 0;
}

.ticket-kanban-meta-wide {
  grid-column: 1 / -1;
}

.ticket-kanban-meta dt {
  color: var(--app-subtle);
  font-size: 9px;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.ticket-kanban-meta dd {
  margin: 4px 0 0;
  overflow: hidden;
  color: var(--app-muted);
  font-family: var(--font-mono);
  font-size: 10px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ticket-kanban-card-footer {
  min-width: 0;
}

.ticket-kanban-assignee-avatar {
  display: inline-grid;
  width: 28px;
  height: 28px;
  flex: 0 0 28px;
  place-items: center;
  border: 1px solid var(--app-border-strong);
  border-radius: 50%;
  background: var(--app-surface-soft);
  color: var(--app-muted);
  font-size: 10px;
  font-weight: 750;
}

.ticket-kanban-assignee-avatar img {
  width: 100%;
  height: 100%;
  border-radius: inherit;
  object-fit: cover;
}

.ticket-kanban-assignee {
  display: flex;
  min-width: 0;
  flex: 1;
  flex-direction: column;
  gap: 2px;
}

.ticket-kanban-assignee small {
  color: var(--app-subtle);
  font-size: 8px;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.ticket-kanban-assignee strong {
  overflow: hidden;
  color: var(--app-muted);
  font-size: 10px;
  font-weight: 650;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ticket-kanban-card-footer time {
  display: flex;
  min-width: 0;
  flex-direction: column;
  gap: 2px;
  margin-left: auto;
  text-align: right;
}

.ticket-kanban-submitter {
  display: flex;
  min-width: 0;
  flex-direction: column;
  gap: 2px;
}

.ticket-kanban-submitter small,
.ticket-kanban-card-footer time small {
  color: var(--app-subtle);
  font-size: 8px;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.ticket-kanban-submitter strong,
.ticket-kanban-card-footer time strong {
  overflow: hidden;
  color: var(--app-subtle);
  font-size: 9px;
  font-weight: 650;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ticket-kanban-empty {
  margin: 0;
  padding: var(--space-5) var(--space-3);
  border: 1px dashed var(--app-border);
  border-radius: var(--radius-lg);
  color: var(--app-subtle);
  font-size: 11px;
  text-align: center;
}

.ticket-row {
  display: grid;
  grid-template-columns: minmax(78px, auto) auto minmax(0, 1fr) auto 18px;
  gap: var(--space-3);
  align-items: center;
  min-height: 68px;
  padding: 13px 18px;
  border: 1px solid var(--app-border);
  border-radius: var(--radius-xl);
  background: var(--app-surface-raised);
  box-shadow: var(--surface-shadow);
  color: var(--app-text);
  text-decoration: none;
  transition:
    border-color 0.15s ease,
    background 0.15s ease,
    transform 0.15s ease;
}

.ticket-row:hover {
  border-color: var(--app-border-strong);
  background: var(--app-surface-soft);
  text-decoration: none;
  transform: translateY(-1px);
}

.ticket-row.is-unread {
  box-shadow:
    inset 3px 0 0 var(--app-accent),
    var(--surface-shadow);
}
.ticket-row.is-vip {
  border-color: color-mix(in srgb, var(--app-vip) 52%, transparent);
  background: color-mix(in srgb, var(--app-vip) 5%, var(--app-surface-raised));
}
.ticket-row.is-excellence {
  border-color: color-mix(in srgb, var(--app-excellence) 52%, transparent);
  background: color-mix(in srgb, var(--app-excellence) 5%, var(--app-surface-raised));
}

body[data-theme='light'] .ticket-row.is-vip {
  border-color: color-mix(in srgb, var(--app-vip) 44%, transparent);
  background: color-mix(in srgb, var(--app-vip) 9%, white);
}

body[data-theme='light'] .ticket-row.is-excellence {
  border-color: color-mix(in srgb, var(--app-excellence) 44%, transparent);
  background: color-mix(in srgb, var(--app-excellence) 9%, white);
}

.ticket-row-id {
  grid-column: 1;
  grid-row: 1;
  color: var(--app-text);
  font-family: var(--font-mono);
  font-size: 13px;
  font-weight: 650;
}

.ticket-row-main {
  grid-column: 3;
  grid-row: 1;
  min-width: 0;
}

.ticket-row-title {
  overflow: hidden;
  color: var(--app-muted);
  font-size: 14px;
  font-weight: 550;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ticket-row-meta {
  margin-top: 5px;
  overflow: hidden;
  color: var(--app-muted);
  font-family: var(--font-mono);
  font-size: 11px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ticket-row-date {
  grid-column: 4;
  grid-row: 1;
  color: var(--app-subtle);
  font-family: var(--font-mono);
  font-size: 10px;
  white-space: nowrap;
}

.ticket-row-priority {
  display: flex;
  gap: 6px;
  align-items: center;
  grid-column: 2;
  grid-row: 1;
}

.ticket-row-arrow {
  grid-column: 5;
  grid-row: 1;
  color: var(--app-subtle);
  font-size: 22px;
  line-height: 1;
}

.ticket-list-header,
.ticket-row {
  grid-template-columns:
    1.35fr minmax(132px, 1fr) minmax(150px, 1.2fr)
    1fr 1.15fr 1.25fr 1fr 1.32fr 18px;
}

.ticket-list-header {
  display: grid;
  gap: var(--space-3);
  align-items: center;
  padding: 0 18px var(--space-2);
}

.ticket-list-header-cell {
  color: var(--app-subtle);
  font-family: var(--font-mono);
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-decoration: none;
  text-transform: uppercase;
}

.ticket-list-header-cell:hover,
.ticket-list-header-cell.is-sorted {
  color: var(--app-accent);
}

.ticket-row > .ticket-row-arrow {
  grid-column: auto;
  grid-row: auto;
  text-align: right;
}

.ticket-row > .ticket-row-cell {
  grid-column: auto;
  grid-row: auto;
  min-width: 0;
  overflow: hidden;
  color: var(--app-muted);
  font-size: 12px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ticket-row > .ticket-row-id {
  color: var(--app-text);
  font-family: var(--font-mono);
  font-weight: 650;
}

.ticket-row > .ticket-row-status,
.ticket-row > .ticket-row-priority {
  display: flex;
  align-items: center;
  min-height: 34px;
}

.ticket-row > .ticket-row-priority {
  overflow: visible;
}

.ticket-row > .ticket-row-status .status-badge,
.ticket-row > .ticket-row-priority .chip {
  flex-shrink: 0;
  min-height: 28px;
  padding: 5px 8px;
  font-size: 11px;
}

.ticket-row > .ticket-row-date {
  color: var(--app-subtle);
  font-family: var(--font-mono);
  font-size: 11px;
}

.ticket-row > .ticket-row-creator {
  display: grid;
  gap: 3px;
  white-space: normal;
}

.ticket-row-creator > span,
.ticket-row-creator > small {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ticket-row-creator > small {
  color: var(--app-subtle);
  font-size: 10px;
}

body:not([data-theme='light']) .ticket-row-creator > small {
  color: var(--app-text);
}

body:not([data-theme='light']) .ticket-row > .ticket-row-cell {
  color: color-mix(in srgb, var(--app-text) 82%, var(--app-muted));
}

body:not([data-theme='light']) .ticket-row > .ticket-row-date {
  color: color-mix(in srgb, var(--app-text) 68%, var(--app-muted));
}

@media (max-width: 1100px) and (min-width: 761px) {
  .ticket-list {
    overflow-x: auto;
  }

  .ticket-list-header,
  .ticket-row {
    min-width: 980px;
    grid-template-columns:
      1.35fr minmax(132px, 1fr) minmax(150px, 1.2fr)
      1fr 1.15fr 1.25fr 1fr 1.32fr 18px;
  }

  .ticket-row > .ticket-row-priority {
    overflow: visible;
  }
}

.ticket-detail-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 280px;
  gap: var(--space-4);
  align-items: start;
}

.ticket-detail-main {
  min-width: 0;
}

.ticket-summary {
  position: sticky;
  top: var(--space-8);
  padding: var(--space-5);
}

.ticket-summary-list {
  display: grid;
  gap: var(--space-4);
  margin: 0;
}

.ticket-summary-list div + div {
  padding-top: var(--space-4);
  border-top: 1px solid var(--app-border);
}

.ticket-summary-list dt {
  margin-bottom: 5px;
  color: var(--app-subtle);
  font-family: var(--font-mono);
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.ticket-summary-list dd {
  margin: 0;
  color: var(--app-text);
  font-size: 13px;
  line-height: 1.45;
}

.ticket-summary-transfer {
  margin-top: var(--space-4);
  padding-top: var(--space-4);
  border-top: 1px solid var(--app-border);
}

.ticket-summary-transfer form {
  display: grid;
  gap: var(--space-2);
}

.ticket-summary-transfer .btn {
  justify-self: start;
}

.ticket-section {
  padding: var(--space-6);
  border: 1px solid var(--app-border);
  border-radius: var(--radius-xl);
}

.ticket-section + .ticket-section {
  margin-top: var(--space-4);
}

.comment-item {
  border-color: var(--app-border);
  background: var(--app-surface);
}

.comment-item--support,
.comment-item--internal {
  border-color: rgba(42, 169, 232, 0.35);
  background: var(--app-accent-soft);
}

.auth-page {
  background:
    radial-gradient(circle at 50% 8%, rgba(42, 169, 232, 0.08), transparent 28%), var(--app-bg);
}

body.auth-page .container {
  padding: 28px 16px;
}

.auth-shell {
  max-width: 420px;
}

.auth-card {
  position: relative;
  padding: 38px 40px 32px;
  border-color: var(--app-border);
  border-radius: var(--radius-xl);
  background: var(--app-surface-raised);
  box-shadow: var(--surface-shadow);
}

.auth-logo {
  max-width: 150px;
}

.auth-title {
  font-family: var(--font-display);
  font-size: 24px;
  letter-spacing: -0.02em;
}

.auth-theme-button {
  position: fixed;
  top: var(--space-4);
  right: var(--space-4);
  z-index: 2;
}

.auth-check--terms {
  align-items: flex-start;
  line-height: 1.45;
}

.auth-check--terms input[type='checkbox'] {
  margin-top: 2px;
}

.auth-check--terms a,
.terms-card a {
  color: var(--app-accent);
  text-decoration: underline;
  text-underline-offset: 2px;
}

body.terms-page .container {
  align-items: flex-start;
}

.terms-shell {
  width: 100%;
  max-width: 880px;
  margin: 0 auto;
}

.terms-card {
  padding: 42px 48px;
  border-color: var(--app-border);
  border-radius: var(--radius-xl);
  background: var(--app-surface-raised);
  box-shadow: var(--surface-shadow);
}

.terms-header {
  padding-bottom: var(--space-6);
  border-bottom: 1px solid var(--app-border);
  text-align: center;
}

.terms-title {
  margin: 0;
  color: var(--app-text);
  font-family: var(--font-display);
  font-size: clamp(28px, 5vw, 40px);
  letter-spacing: -0.035em;
  line-height: 1.1;
}

.terms-meta {
  margin: var(--space-3) 0 0;
  color: var(--app-muted);
  font-size: 13px;
}

.terms-card section {
  padding-top: var(--space-6);
}

.terms-card h2 {
  margin: 0 0 var(--space-3);
  color: var(--app-text);
  font-family: var(--font-display);
  font-size: 20px;
  line-height: 1.25;
}

.terms-card p {
  margin: 0 0 var(--space-3);
  color: var(--app-muted);
  font-size: 14px;
  line-height: 1.7;
}

.terms-card strong {
  color: var(--app-text);
}

.terms-footer {
  display: flex;
  justify-content: center;
  margin-top: var(--space-7);
  padding-top: var(--space-6);
  border-top: 1px solid var(--app-border);
}

@media (max-width: 1023px) {
  .app {
    display: block;
  }

  .mobile-app-bar {
    position: sticky;
    top: 0;
    z-index: 35;
    display: flex;
    min-height: 64px;
    align-items: center;
    justify-content: space-between;
    padding: 12px 16px;
    border-bottom: 1px solid var(--app-border);
    background: color-mix(in srgb, var(--app-bg) 88%, transparent);
    backdrop-filter: blur(16px);
  }

  .mobile-app-bar .brand-logo {
    width: 128px;
  }

  .sidebar {
    position: fixed;
    top: 0;
    bottom: 0;
    left: 0;
    z-index: 50;
    width: min(var(--sidebar-width), 86vw);
    height: 100vh;
    height: 100dvh;
    padding-bottom: max(var(--space-4), env(safe-area-inset-bottom));
    transform: translateX(-105%);
    transition: transform 0.2s ease;
  }

  .sidebar.is-open {
    transform: translateX(0);
  }

  .sidebar-backdrop {
    position: fixed;
    top: 0;
    right: 0;
    left: 0;
    height: 100vh;
    height: 100dvh;
    z-index: 45;
    background: rgba(3, 9, 14, 0.2);
    -webkit-backdrop-filter: blur(12px) brightness(0.72) saturate(0.85);
    backdrop-filter: blur(12px) brightness(0.72) saturate(0.85);
    touch-action: none;
  }

  .sidebar-backdrop.is-open {
    display: block;
  }

  .main {
    min-height: calc(100dvh - 64px);
    padding: 24px 18px 48px;
  }

  .ticket-detail-grid {
    grid-template-columns: 1fr;
  }
  .ticket-summary {
    position: static;
    grid-row: 1;
  }
}

@media (max-width: 760px) {
  .registration-company-fields--new {
    grid-template-columns: 1fr;
  }

  .main {
    padding: 22px 14px 40px;
  }
  .page-header {
    margin-bottom: var(--space-5);
  }
  .page-title {
    font-size: 28px;
  }

  .ticket-view-switch {
    display: none;
  }

  .log-filter-grid {
    display: grid;
    grid-template-columns: minmax(0, 1fr);
    gap: 12px;
    align-items: stretch;
    margin: 0;
  }

  .log-filter-grid > * {
    width: 100%;
    min-width: 0;
  }

  .log-filter-grid :is(input, select) {
    display: block;
    box-sizing: border-box;
    width: 100%;
    min-width: 0;
    max-width: 100%;
  }

  .log-filter-grid input[type='date'] {
    width: 100% !important;
    min-width: 0 !important;
    max-width: 100% !important;
    inline-size: 100% !important;
    min-inline-size: 0 !important;
    -webkit-appearance: none;
    appearance: none;
  }

  .only-mobile.grid {
    display: grid;
    gap: 12px;
  }

  .only-mobile.user-mobile-list {
    display: flex;
    flex-direction: column;
    gap: var(--space-3);
  }

  .dashboard-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
  .metric-card--primary,
  .metric-card--secondary {
    grid-column: span 2;
  }
  .metric-card--compact {
    grid-column: span 1;
  }

  .ticket-row {
    grid-template-columns: minmax(0, 1fr) auto;
    gap: 8px 12px;
    border-radius: var(--radius-lg);
  }

  .ticket-row-id {
    grid-column: 1;
  }
  .ticket-row-main {
    grid-column: 1 / -1;
    grid-row: 2;
  }
  .ticket-row-priority {
    grid-column: 2;
    grid-row: 1;
  }
  .ticket-row-date {
    grid-column: 1;
    grid-row: 3;
  }
  .ticket-row-arrow {
    grid-column: 2;
    grid-row: 3;
    text-align: right;
  }

  .ticket-list-header {
    display: none;
  }

  .ticket-row {
    grid-template-columns: minmax(0, 1fr) auto;
    gap: 8px 12px;
  }

  .ticket-row > .ticket-row-cell {
    grid-column: 1;
    grid-row: auto;
  }

  .ticket-row > .ticket-row-status,
  .ticket-row > .ticket-row-priority {
    grid-column: 2;
  }

  .ticket-kanban,
  .ticket-kanban.has-drafts {
    grid-template-columns: 1fr;
    overflow-x: visible;
  }

  .auth-card {
    padding: 32px 22px 26px;
  }
  .terms-card {
    padding: 30px 22px;
  }
  .ticket-section {
    padding: var(--space-4);
  }
}

@keyframes rv-enter {
  from {
    opacity: 0;
    transform: translateY(12px) scale(0.992);
  }
  to {
    opacity: 1;
    transform: translateY(0) scale(1);
  }
}

@keyframes rv-auth-enter {
  from {
    opacity: 0;
    transform: translateY(10px) scale(0.98);
  }
  to {
    opacity: 1;
    transform: translateY(0) scale(1);
  }
}

html.rv-page-enter
  .page-shell
  > :where(header, section, form, nav, article, div):not([hidden]):not(.dashboard-grid):not(
    .ticket-list
  ):not(.ticket-detail-grid):not(.only-mobile),
html.rv-page-enter
  .main
  > .card:not(.page-shell)
  > :where(header, section, form, nav, article, div):not([hidden]),
html.rv-page-enter .chat-workspace,
html.rv-page-enter .dashboard-grid > .metric-card,
html.rv-page-enter .recent-section,
html.rv-page-enter .ticket-list > .ticket-row,
html.rv-page-enter .ticket-detail-grid > *,
html.rv-page-enter .notif-list > .notif-item,
html.rv-page-enter .list-stack > .panel-card,
html.rv-page-enter .kb-folder-grid > .kb-folder-card,
html.rv-page-enter .kb-grid > .kb-card,
html.rv-page-enter .kb-sort-hint,
html.rv-page-enter .only-mobile.grid > .card,
html.rv-page-enter .terms-card,
html.rv-page-enter .auth-card {
  animation: rv-enter 520ms cubic-bezier(0.22, 1, 0.36, 1) backwards;
  animation-delay: var(--enter-delay, 0ms);
}

html.rv-page-enter .auth-card,
html.rv-page-enter .terms-card {
  animation-name: rv-auth-enter;
  animation-duration: 600ms;
  --enter-delay: 50ms;
}

.page-shell > :nth-child(1),
.main > .card:not(.page-shell) > :nth-child(1) {
  --enter-delay: 20ms;
}
.page-shell > :nth-child(2),
.main > .card:not(.page-shell) > :nth-child(2) {
  --enter-delay: 90ms;
}
.page-shell > :nth-child(3),
.main > .card:not(.page-shell) > :nth-child(3) {
  --enter-delay: 150ms;
}
.page-shell > :nth-child(4),
.main > .card:not(.page-shell) > :nth-child(4) {
  --enter-delay: 210ms;
}
.page-shell > :nth-child(5),
.main > .card:not(.page-shell) > :nth-child(5) {
  --enter-delay: 270ms;
}
.page-shell > :nth-child(n + 6),
.main > .card:not(.page-shell) > :nth-child(n + 6) {
  --enter-delay: 330ms;
}

.chat-workspace {
  --enter-delay: 60ms;
}

.page-shell > .page-header {
  --enter-delay: 20ms;
}
.page-shell > .toolbar {
  --enter-delay: 90ms;
}
.page-shell > .chips {
  --enter-delay: 140ms;
}

.dashboard-grid > .metric-card:nth-child(1) {
  --enter-delay: 90ms;
}
.dashboard-grid > .metric-card:nth-child(2) {
  --enter-delay: 150ms;
}
.dashboard-grid > .metric-card:nth-child(3) {
  --enter-delay: 210ms;
}
.dashboard-grid > .metric-card:nth-child(4) {
  --enter-delay: 260ms;
}
.dashboard-grid > .metric-card:nth-child(5) {
  --enter-delay: 310ms;
}
.dashboard-grid > .metric-card:nth-child(6) {
  --enter-delay: 360ms;
}
.page-shell > .recent-section {
  --enter-delay: 410ms;
}

.ticket-list > .ticket-row:nth-child(1) {
  --enter-delay: 180ms;
}
.ticket-list > .ticket-row:nth-child(2) {
  --enter-delay: 230ms;
}
.ticket-list > .ticket-row:nth-child(3) {
  --enter-delay: 280ms;
}
.ticket-list > .ticket-row:nth-child(4) {
  --enter-delay: 330ms;
}
.ticket-list > .ticket-row:nth-child(5) {
  --enter-delay: 380ms;
}
.ticket-list > .ticket-row:nth-child(n + 6) {
  --enter-delay: 430ms;
}

.notif-list > :nth-child(1),
.list-stack > :nth-child(1),
.kb-folder-grid > :nth-child(1),
.kb-grid > :nth-child(1),
.only-mobile.grid > :nth-child(1) {
  --enter-delay: 180ms;
}
.notif-list > :nth-child(2),
.list-stack > :nth-child(2),
.kb-folder-grid > :nth-child(2),
.kb-grid > :nth-child(2),
.only-mobile.grid > :nth-child(2) {
  --enter-delay: 230ms;
}
.notif-list > :nth-child(3),
.list-stack > :nth-child(3),
.kb-folder-grid > :nth-child(3),
.kb-grid > :nth-child(3),
.only-mobile.grid > :nth-child(3) {
  --enter-delay: 280ms;
}
.notif-list > :nth-child(4),
.list-stack > :nth-child(4),
.kb-folder-grid > :nth-child(4),
.kb-grid > :nth-child(4),
.only-mobile.grid > :nth-child(4) {
  --enter-delay: 330ms;
}
.notif-list > :nth-child(5),
.list-stack > :nth-child(5),
.kb-folder-grid > :nth-child(5),
.kb-grid > :nth-child(5),
.only-mobile.grid > :nth-child(5) {
  --enter-delay: 380ms;
}
.notif-list > :nth-child(n + 6),
.list-stack > :nth-child(n + 6),
.kb-folder-grid > :nth-child(n + 6),
.kb-grid > :nth-child(n + 6),
.only-mobile.grid > :nth-child(n + 6) {
  --enter-delay: 430ms;
}

/* Certificate tables remain accessible on mobile; there is no duplicate card list. */
.certificate-page .table-wrap {
  display: block;
  margin-block: 16px;
}
.certificate-page form {
  margin-block: 16px;
}
.certificate-page form > .btn {
  margin-top: 12px;
}
.certificate-page input[type='checkbox'] {
  width: auto;
  margin-right: 8px;
}
.certificate-page td {
  vertical-align: top;
}
.certificate-page dt {
  color: var(--app-muted);
  font-size: 0.85rem;
  margin-top: 8px;
}
.certificate-page dd {
  margin: 4px 0 12px;
  overflow-wrap: anywhere;
}
.certificate-page details {
  padding-block: 12px;
  border-bottom: 1px solid var(--app-border);
}
.certificate-page .certificate-qualification {
  padding: 20px;
  margin-block: 16px;
  border: 1px solid var(--app-border);
  border-radius: 14px;
}
.certificate-page .certificate-qualification h3 {
  overflow-wrap: anywhere;
}
.certificate-page .certificate-section-heading,
.certificate-page .certificate-qualification-meta {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 12px;
}
.certificate-page .certificate-section-heading {
  justify-content: space-between;
}
.certificate-page .certificate-section-heading h2 {
  margin: 0;
}
.certificate-page .certificate-type-list {
  list-style: none;
  padding: 0;
}
.certificate-page .certificate-type-list li {
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding: 12px 0;
  border-bottom: 1px solid var(--app-border);
}
.certificate-page .certificate-type-list span {
  overflow-wrap: anywhere;
  min-width: 0;
}
.certificate-page .certificate-code {
  overflow-wrap: anywhere;
  max-width: 40%;
}
.certificate-page .certificate-type-list .certificate-type-item {
  display: block;
  position: relative;
}
.certificate-page .certificate-type-heading {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 12px;
  min-height: 44px;
  padding-right: 140px;
}
.certificate-page .certificate-type-heading > span {
  flex: 1;
  min-width: 100px;
}
.certificate-page .certificate-type-editor {
  margin: 0;
  padding: 0;
  border: 0;
}
.certificate-page .certificate-type-editor > summary {
  position: absolute;
  top: 12px;
  right: 0;
}
.certificate-page .certificate-type-editor form {
  display: grid;
  gap: 12px;
}
.certificate-page .certificate-type-editor form > .btn {
  justify-self: start;
}
.certificate-page .certificate-action-summary {
  display: list-item;
  width: fit-content;
  max-width: 100%;
  padding: 12px 16px;
  border: 1px solid var(--app-border);
  border-radius: 10px;
  cursor: pointer;
  font-weight: 600;
}
.certificate-page .certificate-action-summary:hover {
  background: var(--app-surface);
}
.certificate-page .certificate-disclosure form,
.certificate-page .certificate-add-panel form {
  display: grid;
  gap: 8px;
}
.certificate-page .certificate-disclosure form > .btn {
  justify-self: start;
}
.certificate-page td > .certificate-status {
  display: table;
  margin-top: 8px;
}
.certificate-page summary:focus-visible {
  outline: 2px solid currentColor;
  outline-offset: 4px;
}
.certificate-page .certificate-fields {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 16px;
}
.certificate-page .certificate-fields > div {
  min-width: 0;
}
.certificate-page .certificate-filters {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 16px;
  align-items: end;
}
.certificate-page .certificate-filters > .btn {
  margin-top: 0;
}
.certificate-page .certificate-filters input:not([type='hidden']),
.certificate-page .certificate-filters select,
.certificate-page .certificate-filters > .btn {
  box-sizing: border-box;
  height: 44px;
  min-height: 44px;
  margin-bottom: 0;
}
.certificate-page .certificate-list-table td {
  vertical-align: middle;
}
.certificate-page .certificate-list-table input[type='checkbox'] {
  display: block;
  margin: 0;
}
.certificate-page [data-certificate-row] {
  cursor: pointer;
}
.certificate-page [data-certificate-row]:focus-within {
  outline: 2px solid currentColor;
  outline-offset: -2px;
}
.certificate-page [data-selection-cell] {
  cursor: default;
}
.certificate-page label.certificate-confirm {
  display: grid;
  grid-template-columns: 18px minmax(0, 1fr);
  align-items: start;
  gap: 10px;
  line-height: 1.5;
  cursor: pointer;
}
.certificate-page .certificate-confirm > input[type='checkbox'] {
  width: 18px;
  height: 18px;
  min-width: 18px;
  min-height: 18px;
  padding: 0;
  margin: 1px 0 0;
}
.certificate-page .certificate-confirm > span {
  min-width: 0;
  overflow-wrap: anywhere;
}
.certificate-page .certificate-status {
  display: inline-block;
  width: fit-content;
  padding: 4px 10px;
  border-radius: 6px;
  font-size: 0.85rem;
  font-weight: 700;
  line-height: 1.5;
}
.certificate-page .certificate-status[data-status='valid'] {
  color: #125c33;
  background: #e3f5e9;
}
.certificate-page .certificate-status[data-status='expired'] {
  color: #77430b;
  background: #fff2d9;
}
.certificate-page .certificate-status[data-status='revoked'] {
  color: #8c2020;
  background: #fde8e8;
}
.certificate-page .certificate-list-qualification {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  padding-block: 6px;
}
.certificate-page .certificate-notice,
.certificate-page .certificate-add-panel {
  border: 1px solid var(--app-border);
  border-radius: 12px;
  padding: 20px;
  margin-block: 20px;
}
.certificate-page .certificate-add-panel {
  scroll-margin-top: 80px;
}
.certificate-page .page-title {
  overflow-wrap: anywhere;
}
.certificate-page .certificate-preview-counts {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-block: 20px;
}
.certificate-page .certificate-preview-count {
  padding: 12px 16px;
  border: 1px solid var(--app-border);
  border-radius: 10px;
}
@media (min-width: 700px) {
  .certificate-page .certificate-fields {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
  .certificate-page .certificate-fields > div:last-child {
    grid-column: 1 / -1;
  }
  .certificate-page .certificate-filters {
    grid-template-columns: minmax(0, 2fr) minmax(0, 1fr) auto;
  }
}

.ticket-detail-grid > :first-child {
  --enter-delay: 90ms;
}
.ticket-detail-grid > :last-child {
  --enter-delay: 170ms;
}

@media (prefers-reduced-motion: reduce) {
  *,
  *::before,
  *::after {
    scroll-behavior: auto !important;
    transition-duration: 0.01ms !important;
    animation-duration: 0.01ms !important;
    animation-delay: 0ms !important;
    animation-iteration-count: 1 !important;
  }
}